Privacy Policy

This privacy policy (privacy notice) describes how Wltdo S. de R.L. de C.V. will use, share and protect the personal information that is collected when you visit its websites, applications, products and services that post a link to this privacy policy (“Service”). This policy may be supplemented by additional privacy terms or notices set forth on certain areas of the Service.

Information We Collect

The Service collects information from you in two ways: directly from your input and automatically through the Service’s technologies.

Information You Provide

The types of personal information that the Service collects directly from you may include:

  • Contact details, such as your name, email address, postal address and phone number;
  • Educational and professional background information;
  • Usernames and passwords;
  • Payment information, such as a credit or debit card number;
  • Comments, feedback, posts and other content you submit to the Service; and
  • Interests and communication preferences.

In order to access certain content and to make use of additional functionality and features of the Service, we ask you to register for an account by completing and submitting a registration form, which may request additional information.

Information Collected Automatically

The Service also automatically collects, through our servers and the use of cookies (small text files sent to your computer), web beacons (also known as clear or single pixel .gifs) and other technologies, information that tells us how you use the Service, such as:

  • Internet Protocol (“IP”) address used to connect your computer to the Internet;
  • Computer, device and connection information, such as browser type and version, operating system, mobile platform and unique device identifier (“UDID”) and other technical identifiers; and
  • Uniform Resource Locator (“URL”) click stream data, including date and time stamp, referring and exit
  • URLs, search terms you used, and pages you visited or searched for on the Service.

We may use and disclose information that does not reveal your identity or permit direct association with any specific individual, such as browser and device information, anonymous usage data and aggregated information, for any purpose, except where we are restricted by law. If we combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.

You can control cookies through your browser’s settings and other tools. However, if you block certain cookies, you may not be able to register, login to the Service, access certain parts of the Service or make full use of the Service.

Use of Your Information

We may use your personal information to:

  • Provide the Service to you, such as allow access to or delivery of our products or services, process or fulfill an order or transaction, or administer surveys or promotional programs;
  • Respond to your requests, inquiries, comments or concerns;
  • Provide technical, product and other support and help keep the Service working, safe and secure;
  • Offer you customized content and individualized personalization of the Service to make it more relevant to your interests and needs;
  • Enhance, evaluate and improve the Service, its advertisements and promotional campaigns and our products and services and to develop new products and services;
  • Identify and analyze usage trends for the purposes of research and reporting;
  • Notify you about changes or updates to the Service and our products and services; and
  • Provide you special offers, promotions, surveys and other information about the Service as well as products, events and services of ours, our affiliates and non-affiliated third parties such as exhibition organizers, exhibitors and sponsors.

We may on occasion also match or combine the personal information that you provide with information that we obtain from other sources or that is already in our records, whether collected online or offline or by predecessor or affiliated group companies, for the purposes described above.

Disclosure of Your Information

We may share your personal information with:

  • Relevant agents, representatives, joint venturers, and entities for which we are acting as an agent, licensee or show producer or manager, such as exhibition organizers and sponsors;
  • Applicable suppliers and service providers, including our registration service providers, exhibitor venues, speakers, credit card processors, customer support, email service providers, mailing houses and shipping agents, and IT service providers; and
  • All of our affiliates, trading names and divisions within the Wltdo S. de R.L. de C.V group of companies worldwide,

to assist us with producing and delivering our products and services, developing and operating our businesses, systems and applications, processing payments, customer support, marketing, promotion and communications and for other purposes set forth in this privacy policy.

We also may share your personal information with our affiliated group companies worldwide and with exhibition organizers, customers, exhibitors and sponsors and other non-affiliated third parties that wish to send you information about their related exhibitions, products and services that may be of interest to you as determined by your choices in managing your communications preferences following the process described below.

We also may need to disclose your personal information:

  • to respond to or comply with any law, regulation, subpoena, court order or other legal obligation;
  • to enforce and protect our rights and properties;
  • to detect, investigate and help prevent security threats, fraud or other malicious activity;
  • to protect the rights, property or safety of our users, employees or others; and
  • if Wltdo S. de R.L. de C.V, the Service or a related asset or line of business is acquired by, transferred to or merged with another company.

The Service may let you post and share personal information, comments, materials and other content. Any information you disclose publicly may be collected and used by others, may be indexable by search engines, and might not be able to be removed. Please be careful when disclosing personal information in these public areas.

Your Choices and Communications Preferences

You can manage your communications preferences when you register with the Service, by updating your account preferences, by using the “opt-out” or unsubscribe mechanism or other means provided within the communications that you receive from us or by contacting us at  We reserve the right to notify you of changes or updates to the Service whenever necessary.

Access to and Accuracy of Your Information

The Service may allow registered users to access their account information and make corrections or updates upon log in at any time. The accuracy of such information is solely the responsibility of the user. You may also request access to other personal information about you that may be held in the Service. If you request to deactivate your account or delete your personal information, we will endeavor to fulfill your request but some personal information may persist in backup copies for a certain period of time and may be retained as necessary for legitimate business purposes or to comply with our legal obligations.

You may submit, personally or through a legal representative, a written request to exercise the rights of access, rectification, cancellation and/or opposition (ARCO rights) regarding your personal information as well as the rights to limit the use or disclosure and withdraw your consent to the processing of your personal information at any time to our Department of Protection of Personal Data at the contact address identified below. The request must contain and comply with the requirements of the Federal Law on Protection of Personal Data Held by Private Parties and its Regulations and the Federal Institute for Access to Information and Data Protection (

Data Security

We take precautions to safeguard your personal information against loss, theft and misuse and unauthorized access, disclosure, alteration and destruction through the use of appropriate administrative, physical and technical security measures.

Cross-Border Transfer of Your Information

Your personal information may be transferred to other countries for processing. By using the Service you consent to the transfer of information to countries outside of your country of residence, which may have different personal data protection rules than in your country.

Changes to Our Privacy Policy

We may change this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Children’s Privacy

We do not knowingly collect, use or disclose personal information from children under the age of 13 or target our site or services to children under 13.


If you have any questions, comments or requests regarding this privacy policy or our processing of your information, please contact:

Wltdo S. de R.L. de C.V
Avenida 5 (s/n) Entre Calle 2 y Calle 4
San Miguel de Cozumel, Quintana Roo, C.P. 77600

Sigue Fly Cozumel


Dear passengers, friends and family of Fly Cozumel.

First, we would like to thank you for your trust and loyalty with Fly Cozumel. It has been an absolute pleasure being able to fly with you.

We regret to inform you that it has become unfeasible for us to keep the current fleet of our Cessna´s operational in these challenging times. Therefore we will (temporarily) stop operating as of December 28th, 2021 and will not be taking any more reservations from our clients until at least the month of January 2022. 

If you have a reservation for a flight or tour between now and January 31st, 2022, we hereby inform you, with a heavy heart, that we are not able to execute your flight. Please contact us ( to discuss a refund or a change of date.

Fly Cozumel is an indispensable part of our lives. We have personally seen many of our passengers flying with us in the last years and we look forward to seeing you and your family at Fly Cozumel in 2022.

If you have any questions about reservations, feel free to contact us at

Thank you in advance for your time and understanding. 

The Fly Cozumel team.


Queridos pasajeros, amigos y familia de Fly Cozumel.

Primero, queremos darles las gracias por su confianza y lealtad en Fly Cozumel. Ha sido un gran placer poder volar con ustedes.

Lamentamos informarles que se ha vuelto difícil en estos tiempos mantener la actual flota de Cessnas de nuestra empresa. Por lo tanto, vamos a dejar de operar temporalmente a partir del 28 de Diciembre de 2021 y por el momento no tomaremos más reservas de nuestros clientes hasta al menos el mes de enero del 2022.

Si tiene una reserva para un vuelo ó tour entre el 28 de diciembre de 2021 y el 31 de enero del 2022, les informamos, con dolor en el corazón,  que no podremos ejecutar su vuelo. Por favor, póngase en contacto con nosotros ( ) para discutir un reembolso o un cambio de fecha.

Fly Cozumel es una parte indispensable de nuestras vidas. Personalmente hemos visto a muchos de nuestros pasajeros volando con nosotros en los últimos años y esperamos verlos a ustedes y a sus familias en Fly Cozumel para el año 2022.

Si tiene alguna pregunta sobre reservas, no dude en contactarnos en

Gracias por su confianza, tiempo y comprensión .

El equipo de Fly Cozumel.

On Board de Fly Cozumel es una revista que será publicada mensualmente y tratará brevemente de información y novedades sobre los destinos de Fly Cozumel.


¡Buenas noticias!

Chichén Itzá está abierto

Buenas noticias para los viajeros. Chichén Itzá vuelve a abrir sus puertas tras la pandemia de COVID-19. Sé de los primeros en visitar el sitio arqueológico sin multitudes.