We speak Spanish and English.
When your dives are non deco dives, we recommend 12 hours no flying after your surface. For (repetitive) deco dives we recommend no flying for 24 hours.
Don’t forget your camera!. Bringing your passport is not necessary, though we would recommend to bring a copy/picture on your camera/phone. For our tours to Tulum, Chichén Itzá and Holbox, we also recommend to bring a hat, sunscreen, swimming suit and a towel.
Up to twelve persons. When there are more persons in your party, please send us an e-mail, no problem at all accommodating you all: bookit@FlyCozumel.com
All tours are suitable for kids. When your kids are a bit adventurous, they might even like a discovery flight they’ll have the time of their life!
We require that a pregnant woman in her 3rd (last) trimester have a doctor’s note signed within 72 hours of departure.
An advance payment is required, unless we agree differently. Then we will send you a confirmation with all details for your tour.
We recommend you book your tour to fly with us as soon as possible since we can fill up quickly. We definitely do not want you to miss out on a fly Tour.
All our tours operate 365 days a year, various departure times possible, depending the trip!
If you cancel your flight and do want a full refund, e-mail us at the latest 48 hours before departure. Last minute cancellations (so cancellations within 48 hours before departure) mean you will have to pay for your flight, unless you have a reason we accept (ship does not dock, family circumstances, etc.) No show means… you have to pay for the flight.
Should your flight be delayed or canceled due to weather, we will make every effort to reschedule. In the event, rescheduling is not possible, you will receive a full refund.